
During the ongoing COVID-19 global pandemic, Development Services understands that business owners have continued to take actions wherever and whenever they can—from finding new ways to serve customers to tasking employees to take on new jobs.
Development Services is doing the same, by building The Power of ePortal for improved customer service! Prince William County’s ePortal, a single IT enterprise gateway, provides all stakeholders access to information and processes for *nearly all development projects. The Power of ePortal improves communication and provides efficient access to applications, leading to quicker decision-making and increased productivity.
Development Services knows business owners do not slow down or stop working towards their goals and is here to help. Development Services has leveraged portal technology that enables powerful features and created ePortal videos, user guides and FAQs, along with new checklists. The new features also allow the ePortal screen to adjust to whatever screen size an individual is using.
The Building Development Forms Management System provides easy access to “fillable” forms from an IT device. The latest checklists can be found here, which include: commercial swimming pools, spas and hot tubs; residential pools, spas and hot tubs; new structures and additions; temporary sales trailers and more.
To find out which plans can be submitted using ePortal, see tables one and two in the Customer Electronic Plan Review ePlans Guide here. Need further assistance? Development Services encourages business owners to reach out to them at 703-792-6875, or email DMS@pwcgov.org.